I had an incident years ago in which someone used my credit card to start a subscription to a frozen food delivery service, but due to a processing error the item (an styrofoam container filled with gross looking frozen food) arrived at my doorstep in MA, with a random address in NYC as the destination on the invoice within the package, that address did not exist).

When I called the company about the fraud, they didn't want to believe anything and it took lots of calls to them and a fraudulent charge claim (changed credit card number, etc) to get them to do anything. The only reason I bring it up is that after credit card company began to process the issue, the company told me that their credut card processor automatically changed the shipping address to be the billing address for orders over a certain amount or if they can't verify the destination address. I found that hard to believe, but maybe that's the issue here?

Honestly, though, I don't buy it. Stealing food is sad, but people need to eat. I don't think anyone needs pinball bulbs.

Is it possible the charge back was issued due to insufficient funds/exceeding max balance.

Regardless of what else has happened, even *if* you got the money or the product back: a ton of your time has also been stolen to deal with this.

This is a really crummy situation. Sorry.