Covid is making us all a bit grumpy but sheesh, op needs to be reminded that PBR is Steve’s own business and he can run it however he wants. If he insisted on hand-delivery in cash he could do that of he wants - his fn business. Doesn’t owe you a thing just like you can take your business anywhere and if this is the conclusion you already came to why rant like this and embarass yourself to the pinball world.
PBR also has so many parts that you can’t find anywhere else - I’m still relatively a newb compared to old guard here and even know that. And not smart to burn bridges in any hobby - “bad move human”.
Have some respect for those that have been doing this since before you were born or at least shut it.