(Topic ID: 230400)

Is the distributorship model for pinball outdated?

By JodyG

5 years ago


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  • Latest reply 5 years ago by Azmodeus
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    #1 5 years ago

    Given the market saturation we are seeing in the pinball world lately, I have to wonder if the traditional distributor model is going to eventually go by the wayside in the coming years. I know there are a lot of distributors on this site, and I am not lobbing flaming arrows your way. However, I think market forces are going to cause a change to come sooner or later when it comes to the way pinball machines are sold.

    Deeproot has been rumored to be planning to disrupt the marketplace pricing in some way. Lets say they do this, and sell machines for less than Stern Pro pricing. Stern, in an attempt to compete, could severely disrupt the pinball marketplace by going to a direct distribution model. We have recently come to know that wholesale pricing on Stern Pro machines is right around $4,000. Distributors have a MAP price of $5,800 on new machines. That is ~$1800 profit per machine (before overhead). If Stern decided to pull back and distribute on their own, they could split the difference and sell machines for $4,800-$4,900 and decimate the boutique market. That additional $800-$900 per machine over what they are selling at wholesale now could easily cover the services a distributor offers over the 30/60 day warranty period at the volume Stern does business. There will still be room for independent service people to offer the services a distributor offers for an additional fee if they choose.

    Distributors have traditionally been a sort of marketing arm of the manufacturer. This was especially true in the time before the internet came around. With the internet offering Twitch and Youtube streams, Pinside, Papa TV, etc, is the distributor still needed by the manufacturer?

    Before everyone thinks I am crazy, something very similar to this has already happened several years ago in another couple of disposable income hobbies- HO/N scale Model Railroading and entry level Model Airplanes. Horizon Hobby bought up a couple of the major brands in these subjects, and then created their own in-house distributor network. They pulled their products out of the big traditional distributors like Walthers and Tower Hobbies, and went to their own distribution model to maximize profits previously lost to the middle man. They have a team that hits all the major shows with their display booth full of new products. So far, it has been working for them. So much so that smaller companies have formed since this time, and now are only selling direct to consumer.

    What are your thoughts?

    #7 5 years ago
    Quoted from pinmister:

    The other part of how distribution helps is to help pinball manufacturers make it's turns in a timely fashion. Pinball manufacturers sell out most runs directly to distributors willing to take additional allocation of machines. The distributors then have to hold the machines until they sell, meanwhile paying rent, taxes, wages and fees. The holding cost alone makes minimum margins necessary in order to keep the doors open. This allows pinball manufacturers the ability to keep producing new titles for the public without having stagnant inventory clouding the books.

    When it comes to limited run items like premiums and LE's...I get this to an extent. But Stern has shown they can keep 6-8 titles going concurrently on the line with their ability to make small runs on the fly. Wouldn't this preclude the need to hold inventory? That seems to be every MBA's wet dream in this age- building to order just in time/lean/anorexic manufacturing principles.

    The whole other side of the $4,000 Pro wholesale price coin is how much longer can the market sustain $9k retail LE models that obviously do not have thousands in extra value parts in them. Can this saturated market really sustain LE pricing with just some artwork changes and a fancy number plate on them?

    #14 5 years ago
    Quoted from jgentry:

    I agree. Many have hinted that they make around $500 on a stern pro once shipped.
    Maybe that is sterns bottom price if you take a huge number. I could see someone like Automated getting that price but it's not uncommon for them to take 50 LE's on many of the games. If you call stern and want 2 pro's I doubt the price is the same as when you call and say I'll take 50 LE's, 20 premiums, and 20 pro's.

    This would definitely make more sense. Also, I am assuming that $1600 would include shipping, which averages $300 or so most of the time. It sounds like as long as the final price paid including shipping and tax doesn't dip below MAP, that is all that matters.

    #15 5 years ago
    Quoted from pinmister:

    They are allowed to do both. Most distributors started of as OP's and still have some of their routes. All of the distributors I know all have a side business-very smart. The key to success in business is to have your hands in as many people's pockets as possible.

    This is kind of what I was getting at with my original post. If I was a distributor, and distribution of Stern pinball machines was my only gig...I would be looking to diversify as much as possible. Not only is it better for long term stability, but you also will gain share by being a 1-stop shop. That seems to be a big catch phrase among the non-pinball retail distribution giants I am involved with.

    What about botique manufacturers? Could their pricing become more competitive by selling direct only?

    #20 5 years ago
    Quoted from pinmister:

    It all comes down to logistics. Some of these newer boutique games are quite complex and require a 'local' rep or technician for help with issues. Many pinball owners are not on Pinside and do not have someone to hold their hand. There are so many parts and components involved in a pinball machine that it is almost inevitable that a issue will arise over time. If a Boutique Pinball manufacturer tried to go about it themselves I am afraid they would shoot themselves in the foot. Trying to find technicians in certain regions, taking all of the calls, and trying to support product directly would take a considerable amount of personal and time. Pinball machines need to have distributors to support the service aspect, just too complex of a machine not to have distribution.

    If the Pinball Company can pay Levi in NYC to set up a machine for a customer as a contracted service, why couldn't a manufacturer do the same thing with a network of installation/repair contractors? A company like American Pinball has a rigid 90 day warranty...the manufacturer is off the hook after 3 months. The owner of the machine would be responsible for repair after that date. Are all the Jersey Jack distributors making home visits to fix all the POTC bugs, or are the machine owners calling Jersey Jack and fixing the machines themselves using phone tech support? I am asking because I actually do not know the answer to that one.

    #22 5 years ago
    Quoted from Zablon:

    At 4k+ it would only ever be a niche hobby. Again, for any actual growth, they would need to constantly expand in their original market - not home use. I don't see them coming back as big as they were, it's a nostalgia fad (great as it is) that is happening right now. It won't last forever and will go back to actual pinheads.

    What about some shrewd company stepping up and setting up accessible financing and leasing programs for pinball machines? I see tons of 4-wheelers and motorcycles out there getting financed to the hilt. While I would never recommend financing luxury toys...it would definitely bring pinball into the hands of more people if the entry point became more affordable.

    #23 5 years ago
    Quoted from pinmister:

    I started thinking about Nic's venture to expand his brick and mortars in major cities. I personally do not see this as a successful business model and I would not walk away from investing I would run. Problem here again is logistics. So many variables in a brick and mortar location. Location, location, location is a major factor for opening a store front. The cost per square foot in a desirable location is ridiculous, profit margins have to be very good in order to afford monthly rents, fees, etc. Then you have the whole issue with trying to find 'qualified' personal to run these brick and mortar locations. Right now with the economy being on an upturn it is very difficult to find qualified applicants that are willing to work for x wages. Not to mention that again pinball is a boutique hobby and there have been distributors covering these territories for decades. Talk about stepping on someone's toes.

    A good pinaball tech knows they can make far more money working for themselves than working for a small business owner for $X an hour. That is the problem with trying to find someone that is willing to work and make you money. Good, Fast, Cheap. Pick any two. You can't have all 3.

    #28 5 years ago
    Quoted from Lermods:

    Where does this $4k wholesale pricing come from? Someone earlier mentioned TWD. When TWD was being made, pro pricing was around $4600-$4800 if I recall so that's not a huge margin. I'd be very surprised if Stern were wholesaling the latest releases at $4k. My guess would be closer to $4800, but I have no idea and I'd guess none of us really do.
    Personally, I am happy with the distributor model. I buy from Cointaker (and I bought my DI from PinballStar) and have always been very satisfied with the model.

    Nic Parks of The Pinball Company spilled the beans on a podcast last week that has now been deleted due to upsetting Stern.

    #34 5 years ago
    Quoted from Zablon:

    So then are we alluding to price fixing?

    Price fixing would require agreements among competitors to keep the price at or above a certain amount. Here is the FTC page on Manufacturer Imposed Price Requirements, which is what Stern legally does now.

    https://www.ftc.gov/tips-advice/competition-guidance/guide-antitrust-laws/dealings-supply-chain/manufacturer-imposed

    "Reasonable price, territory, and customer restrictions on dealers are legal. Manufacturer-imposed requirements can benefit consumers by increasing competition among different brands (interbrand competition) even while reducing competition among dealers in the same brand (intrabrand competition). For instance, an agreement between a manufacturer and dealer to set maximum (or "ceiling") prices prevents dealers from charging a non-competitive price. Or an agreement to set minimum (or "floor") prices or to limit territories may encourage dealers to provide a level of service that the manufacturer wants to offer to consumers when they buy the product. These benefits must be weighed against any reduction in competition from the restrictions."

    #37 5 years ago
    Quoted from Potatoloco:

    You're vastly underestimating the sheer cost and scale of a direct manufacturer business model. Stern's expertise is manufacturing pinball machines, thus they would rapidly need to become experts in all channels. It is quite possible that going directly to the consumer would actually cause their prices to rise not to fall. A number of issues would have to be addressed.
    Inventory storage (new building possibly or a complete restructuring of the current process)
    New utility bills (order fulfillment costs would all be assumed by manufacturer)
    Employment increase/wage increase (sales, marketing, distribution management, consumer troubleshooting techs, website management, software management, etc.)
    Stern doesn't have to attempt to compete with the way the current market is. They have the largest share and the best model by far. If they randomly pivot their successful business model, they'll be shooting themselves in their own foot. From what Deeproot has described, their intentions don't indicate that Stern is the one that needs to be worried. It's the smaller boutique companies that are on notice. It's a classic strategy of cannibalization marketing that is aimed at getting a higher share of the market over time. You don't do that by picking on the top dog. You do that by picking off the weak points of the herd.

    This is a very well reasoned post...thank you!

    #39 5 years ago
    Quoted from pinmister:

    I think Stern could protect map pricing for x amount of days after initial release-(Say 90 days) after that throw the distributors a bone by allowing them to sell at whatever price so they can clear there stagnant inventory and purchase more newer machines-keep the cycle going.

    Bingo. I'd like to hear some pros and cons to Stern themselves for allowing dealers to drop prices after a certain amount of time.

    #47 5 years ago
    Quoted from RC_like_the_cola:

    Dealers can and do sell for lower than MAP. They just aren't allowed to advertise a lower price.

    Stern has a hard floor, which also serves as a MAP. A large, popular distributor near me wouldn't sell me a GB pro below the price floor (out the door)...in person, with a stack of cash. Violating the hard floor rule would be at the distributors own peril.

    #87 5 years ago
    Quoted from HighProtein:

    No....
    Next shit post thread please!?

    Dear edge lord,
    Unnecessary. This has been a good discussion so far, and nobody made you click on the thread.

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