Quoted from BMore-Pinball:Except ... a lot of the criticism towards stern (& I really like there machines) are being objective and truthful - it's complaints about the poor quality of PF's, parts breaking in the first week of ownership, things not put together correctly.
Actually, what they should be doing is improve their quality and assembly, so the complaints really are just opinions about theme and layout
A few bad reviews/comments about themes and layouts people don't like won't hurt the company. Revelations about poor quality will.
My JP arrived with about 3 issues I had to fix out of the box, just not acceptable
Not that I disagree about Stern’s QC, but EVERY game I’ve ever bought (from 4 different companies) has had things that need to be fixed out of the box. That’s not just Stern, that’s partly just the reality of shipping