Counterpoint. Not condoning or even defending what they are doing... but I'm going to make an anecdotal observation. It seems to me, most pinheads slam / go negative in the narrative no? Huge expecations, followed invariably by disappointment with LOTS of raging commentary. Of course there will be lovers of any game who will sing its praises, but for the most part, I get the impression that a disproporationate amount of commentary outside of actual game owners tends towards the negative...
So if you are Stern, trying to expand the pinball universe beyond this eclectic community, do you risk having die hard pinhead culture pollute your message with opinions that tend toward negative and/or spotlight things that a neutral observer would never notice on their own accord?