(Topic ID: 298041)

Is Rock Custom Pinball still in business?

By wamonkey

2 years ago


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    #4 2 years ago

    Well my order is not small but I’m only a week in at this point. I guess I will be patient and not sweat the non reply.

    Thank you Pinside for an update of sorts…

    #9 2 years ago

    Yeah let’s hope for the best. I will again try reaching out after the holiday weekend.

    #11 2 years ago

    Due to the poor reviews here and no response to my phone call and emails I have opened a dispute with PayPal. He has 9 days to supply them with shipping confirmation. Sadly even this does not give me much hope with his apparent track record of not sending correct orders. Pretty bizarre way to run a business with the unique products he sells.

    #13 2 years ago

    So without any response PayPal has elevated this from dispute to claim. 10 more days…

    1 week later
    #15 2 years ago

    Refund issued. No effort to remedy the situation was ever attempted. Anyone thinking of future orders should be aware of this.

    It is sad to see any pinball business fade away into the sunset but there were some warning signs. A business is just that and should be treated as such. This was my second attempt to order as my first never was accepted due to a vacation that I only found out about after digging thru Facebook a week later.

    I have since made most of the items ordered myself with readily available components. Necessity is the mother of invention…

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