So, I have emailed these guys after an order I made and it has been over 2 weeks with no update. I have tried emailing them multiple times and no one responds.
I hate bitch forms on Pinside, i think people should be patient and work it out. But, in this case 2 weeks and nothing for a small order. If it is delayed tell me it is delayed I can handle that. But for now I am not impressed.
Maybe someone has a contact other then their site? Forum posts seem old about them but they used to be very favorable. For now, my experience has been poor - no responses at all.