That's really a bummer. I hope all is ok with them. Pam was always a pleasure to work with and they made some great plastic protector kits. One of, if not the first ones making them, and they were the only place you could get ones that weren't all the stupid colors that washed out the artwork. And their dress-up kits for the inlane/sling areas for Star Trek and Spiderman are absolutely beautiful and should be considered must-have mods.