You're currently viewing posts by Pinsider pindude80.
Click here to go back to viewing the entire thread.
Anyone have his phone # they can PM me? If I were placing an order I wouldn't mind ordering from a vendor of his, but I got a bad board from him, sent him an email 8 days ago and a follow-up email about 4 days ago and no response yet. I need the board to get my game running.
That's great that he only responds to people sending him money. I have a defective board that I bought from him that caused me to do a lot of wild goose chasing. I've been trying to keep my cool and not call him out on Pinside, but this is getting out of hand, especially that he's filling other people's orders and completely ignoring me. I don't know if I need to go to Paypal and do a charge back, make a thread calling him out or what. I've read where people say he's a great guy, he's busy, but will get with you etc, but I really need my parts to get my game going that has been down for months.
Anyone have any recommendations?
Quoted from Rdoyle1978:He's responded to me in the past few days. Could your email have been overlooked? Lord knows I do that sometimes
Everyone misses emails from time to time, but I emailed him 3 different times. I doubt he's missed them all especially since he's replying to others and filling orders. To me it seems like he's ignorning me because mine is a warranty claim.
Quoted from darcangeloel:pindude80 - Sorry about that. I thought for some reason you wanted to buy something and simply wanted to speed up the process. Hmm yikes, I would say don't do a charge back if you can help it but, I'm not sure what else you could do. Did you hit him up on his pinside handle glmodular - perhaps send him a message and maybe that could get his attention? I also don't think he only responds to people sending him money. To be frank and I should not have done this, I pestered the hell out of the guy with emails and forcing payments on him to get his attention so I assume I jumped the line so to speak (My apologies to Tony I'm just an impatient person living in a world that caters to impatient people
). Are you 100% sure the board is bad? I've gotten interconnect boards from him in the past and they were AWESOME! However things do happen so it's certainly possible.
I don't want to do a charge back either so I won't do that unless I absolutely have to.
Thanks for letting me know what his handle is, I'll PM him there. I am 100% sure the board is bad. We put it in my friend's game that was functioning perfectly and it started messing up in his game also.
Tony responded to both my email and the PM I sent him here. He apologized for the delay in getting back to me. He took the time to write a detailed email and explain why my board isn't working correctly and said he will send out a replacement. I was very glad to hear back from him and he's no longer on my sh*t list 
I know, me too! I really didn't want to cause a stink over it or do a charge back so I'm glad he got back to me. I am very much looking forward to getting my replacement board so I can get my Corvette going again. I really appreciate what he does for the hobby and I understand this isn't his full time gig.
Has anyone bought or heard back from Tony lately? He promised me a new replacement opto board for my corvette racetrack
Quoted from pindude80:I know, me too! I really didn't want to cause a stink over it or do a charge back so I'm glad he got back to me. I am very much looking forward to getting my replacement board so I can get my Corvette going again. I really appreciate what he does for the hobby and I understand this isn't his full time gig.
Well still don't have my replacement board I was promised almost 2 months ago 
Has anyone bought or heard back from Tony lately?
He promised me a new replacement opto board for my corvette racetrack. I thought maybe he was waiting for me to send my defective board back to him so I sent him the board, tracking number and a couple followup emails, no response. This is extremely frustrating. It's literally been 6 months I have been unable to play my game because of this whole board debacle. If anyone can get word to him or get me in touch with him I would greatly appreciate it.
You're currently viewing posts by Pinsider pindude80.
Click here to go back to viewing the entire thread.
Wanna join the discussion? Please sign in to reply to this topic.
Great to see you're enjoying Pinside! Did you know Pinside is able to run without any 3rd-party banners or ads, thanks to the support from our visitors? Please consider a donation to Pinside and get anext to your username to show for it! Or better yet, subscribe to Pinside+!
This page was printed from https://pinside.com/pinball/forum/topic/is-great-lakes-modular-on-vacation?tu=pindude80 and we tried optimising it for printing. Some page elements may have been deliberately hidden.
Scan the QR code on the left to jump to the URL this document was printed from.
Cincinnati, OH