I emailed last week, he got back to me today & I ordered 2 glasses....
Usually if I don't get a response to an email after about a week I just copy/paste original email & send again. I was going to do that here in another day or two until I opened my inbox this morning & saw a reply.
I know in my business I get a lot of emails, & sometimes they end up in my junk box (which I forget to look through religiously), or I read them quick, but don't have time to reply etc at that time I read, & they get shuffled down the inbox & I forget to respond etc. I'm sure I'm not only one like that, so I appreciate it when customers re-send a week later & ask me if I "got this"? Sometimes I did & sometimes I didn't....