(Topic ID: 227954)

Is 13 days too long

By timab2000

5 years ago


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  • Latest reply 5 years ago by Jodester
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    #72 5 years ago

    I used to operate Homepin as a very small "hobby business" from the small workshop under my house in Australia. I would do my best to pack and get boards to the post office promptly. Usually three times a week.

    If a customer ordered on a Friday, by the time I packed the goods and got to the post office it could be the following Tues/Wed. Then add at least 4 transit days (depending on where the customer lived) as my home is outside the metropolitan area and is classed by the post office as a 'remote area'. This means deliveries would take AT LEAST three days to even the closest capital city but 4 days was more the norm.

    Throw in two weekends and all of a sudden you have ten days as pretty much the SHORTEST time for normal delivery. Very often this would blow out to 14 days easily. That's two weeks pretty well as a NORMAL delivery time unless the customer paid for express delivery which would usually take 3 WORKING days (post office is closed Sat/Sun in Australia). These times are all for delivery WITHIN Australia.

    I think the bigger picture problem here is that people these days have expectations that exceed reality mostly due to the digital age where they can log on, order and pay for parts all in minutes - then sit back and bitch about why the part hasn't been delivered ten minutes later.

    Some need to take a chill pill and appreciate what many many small hobby businesses do to help fellow hobbyists (such as the one this thread is about) and realise that 14 days from the time of order is simply NOT a long time. If you want stuff faster best to pay for express delivery IMO and not rely on all the stars to align so you get things in a week.

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