Quoted from timab2000:
I certainly appreciate your kind words of wisdom. I maybe should have been more patient with the seller. And times have changed in the way business is done that's for sure.
I guess what bothers me is, when a new member comes here and asks a simple question, someone comes along and dog piles on you for it for no reason. I did not start this post with insulting anyone, or name calling. I just simply asked a question and then the bashing starts. What up with that.
Can't someone ask a question on this site anymore. Apparently not.
Once others pile into a thread in any direction, an emotional situation gets charged and elevated.
Both you and the seller, will feel "right" and justified in their position. Both feeling they have done the right thing. A few choice words today polarizes everything.
My point is more than this issue.
My point is the more I chat with my generation in this Hobby as a "business", the more I hear
about those wanting to leave.
Sure, others may take their place, buy their business, but some are not replaceable.
I fear a shrinkage of all things Pinball, if we lose too much of that.
After all, most of the business in this hobby, started with owners as a "Hobby", and dont want
to scale up after getting their feet wet.
Look at all the great Mods that have come and gone, because of the difficulty to be all things
"Amazon" to customers needs.
Under those circumstances, do we blame the seller for NOT wanting the work or Money?
Do we Blame us, the consumers, for wanting it faster, better, and to our needs?
Its a relationship, a "dance" if you will, between the two, which takes us to the thread of customer
This gets sacrificed for Profit, as Human Time costs the most.
We get pissed if our simple customer service connects to someone that barely speaks English, but the company cant charge enough to house a US Call center with Trained people.
Or emails as to why the Postal service hasnt updated a scan, or the paint on a MOD doesnt match
an Owners unique game.
We have to do this Together as a Hobby....A microcosm of what we hope for everyday outside of Pinball.
One negative headache is equal to a hundred praises, and people "deal with it" for the Money, but hate
it, because its a Hobby they love too.
Ill go away now.....Peace!