(Topic ID: 219288)

Iron Maiden LE Missing Ball Trough...WTF

By Tyamry

5 years ago


Topic Heartbeat

Topic Stats

  • 35 posts
  • 26 Pinsiders participating
  • Latest reply 5 years ago by LTG
  • Topic is favorited by 1 Pinsider

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10
#1 5 years ago

So, I just unboxed my LE and went to put the balls in and all 6 balls drained and fell to the bottom of the cabinet. It's missing the ball trough. Where's the QC? What a major disappointment.

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#12 5 years ago

Here is a picture of the stamp where it was signed and accepted on April 20, 2018..... a FRIDAY! GO FIGURE!

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#14 5 years ago

I can always count on you o-din to put a smile on my face! Unfortunately, it doesn't make up for the fact that I have a brand new game that's been sitting all weekend long unplayed.

#19 5 years ago

I still have steam coming out of my ears and it's not Monday morning yet.

#22 5 years ago
Quoted from LTG:

Crap happens. Contact the distributor. I'm sure it will be made right.
My guess is a non pinball person on the assembly line was told to get a ball trough for who knows what or why, and they grabbed one from a game heading to shipping, instead of where the ball troughs normally are. Hence it got missed because it already passed inspection.
Really weird. Really rare. And unfortunate. Stern cares and will set things right.
LTG : )

Already did. He told me to contact them directly.

#32 5 years ago

Just to be clear. I bought this from someone that purchased it from the distributor. He sent the email to them and copied me on it. Anyway, I wanted to be the one to contact Stern so I could let off some steam that built up while I sat around all weekend not being able to play it.

I spoke with Stern this morning and they are overnighting me the part.

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