Quoted from Tyamry:Already did. He told me to contact them directly.
Wow. Not sure what the bigger fail is in this thread. Stern missing an obvious part of a game or a distributor that doesn't service his customers. Shoot some of the larger distributors have parts on hand and I'd be surprised if they wouldn't have overnighted you the parts you needed to get your game up and running while they fought with Stern to get things resolved. Especially for an LE buyer.