Quoted from starbase:

After 30 mins of trying to tweak the orb shot captive ball switch with a excellent tech on facetime watching me he and I both gave up after many adjustments. In essence unlike the mummy switch was easy to adjust the white plastic "cup" part is really not
I did fix my two balls ejecting issue so at least one thing is better today. Yes I am a bit salty about this purchase but bitching about it more or yelling about dssign flaws I see is not going to help so I will leave it as not fixed yet but I have hopes to one day play this game again.
It does seem fantastic when it works.

Quoted from db666:

I checked the audits before I updated and mine were similarly ridiculous. Can't remember exact numbers but was 1,000 balls played and over 900 centre drains with tiny number left and right drains.

Quoted from Kevlar:

New pro owner here, 27 pages is a lot of reading, can someone point me in the right direction to fix balls flying off the left wireform? pretty sure its not reaching the end of the wireform, flying off on one of the bends. Is there a way to slow the ball down?