Quoted from starbase:
After 30 mins of trying to tweak the orb shot captive ball switch with a excellent tech on facetime watching me he and I both gave up after many adjustments. In essence unlike the mummy switch was easy to adjust the white plastic "cup" part is really not
I did fix my two balls ejecting issue so at least one thing is better today. Yes I am a bit salty about this purchase but bitching about it more or yelling about dssign flaws I see is not going to help so I will leave it as not fixed yet but I have hopes to one day play this game again.
It does seem fantastic when it works.
How did you fix the two balls issue out of interest?