Quoted from Russell:

Yup, been there. Waiting for those Marco rollover switches.

Quoted from snaroff:

I thought the Top left pop bumper light was an odd decision as well. In general, the GI light when playing in the dark is poor. I've never purchased Pinstadium lighting, but might break down for this title.
It's really disappointing that a company with Stern's resources can't design a better, more robust newton ball. It will likely be a maintenance issue, which effects location games particularly hard. For home use, probably not such a big deal.
My game actually arrived fairly dialed in...only some minor tweaks to the flipper locations that were slightly off.
Unfortunately, my PF has major/visiable "grain". The picture shows the worst angle for viewing the wood grain. When the lights are off, the grain is also visible from the players position. The clear is smooth, so the grain doesn't effect play at all. Just effects the beauty of the artwork. You'd think that for over 7k on the Premium, you'd get a "Gold quality" PF/clearcoat. My AS Pro and SWLE look much better...no visible grain.
I'm told that grainy PF's are the "new normal". If so, major bummer.
snaroff

Quoted from imharrow:

https://pinside.com/pinball/forum/topic/iron-maiden-issues/page/11#post-4452129
Look at the picture again. On the right, the assembly where the balls sit, with the optos looks like it is present. So if you want to get technical the trough is there and the drain assembly (or something isn't)

Quoted from Fytr:

So I was told that Stern has a fix available for the chronically out of adjustment newton ball switches.
I called Stern Support and asked for the fix. They sent me a new bottom post that screws onto the newton ball post under the playfield. It has a much sharper point on it than the stock post. I haven't had a chance to measure the stock one to see if it's any longer or not though.

Of course, they only sent one.
Since I loosened/lowered the stock posts 2 full rotations and used loc-tite on the threads to keep them there my switches are probably working 95% of the time and never false firing. I'm going to wait and see how it goes before I bother putting this new post on.
In any case, I'd recommend contacting Stern support to get them to send out this replacement post if you are having issues. Make sure then send you 2x of them though.

Quoted from chuckwurt:

Still could be the switch. Just rule that out first.

Quoted from Tranquilize:

Order them straight from stern. I never bother going through a dist. Why add a middle man?

Quoted from Who-Dey:

Thst may be something different Neil not sure. The pointy post that screws onto the clairvoyant newton ball comes loose on its own all the time. That is why people are loctiting it to keep it from coming loose.
Does your game have the pointed hex post or the first ones that were made that arent pointed on the end?

Quoted from Mtg381:

Sorry, I don't have the part number, but I bet you can call them to get it. I placed and picked my order up in person.
I haven't replaced the switch...yet. I was able to make major adjustments to existing spoon and leaf switch after tightening everything in the assembly and it's been working since.

And NO! David Carver from Stern said he was sending me one on 9/14. I sent a follow up email last week and still haven't heard back. The whole thing is a big joke.

Quoted from Rob_G:

I'm going to warn you all now!
There is a reason the netwon ball posts are not threadlocked from the factory. Doing so is going to introduce you to a world of hurt later if you need to disassemble the netwon ball assembly. Both the post (4) and spring retaining colllar (8) are threaded onto the newton ball shaft. I only put a little bit of blue threadlock on earlier today and wish I had not because it made taking part 8 off really difficult. I ended up putting vice grips on the collar below and wrapped fiberglass tape around the ball. I used the tape to pull the ball counter clockwise until the assembly came apart. The residual threadlock made it a real chore!
Rob

Quoted from Tranquilize:

Stern reengineer a cheap part? Pure comedy. Vote with your wallet. IMDN is my last Stern, no matter what theme/design comes in the future. IMDNLE was the same price as DILE, and I'd argue DI has 30% more value and plays just as good if not better. Plus it has replaceable transistors. Wait till your IMDN breaks. When the node boards start failing, peeps gonna be pissed.

Quoted from Rdoyle1978:

All right, team: I’m having the Orb issue. Could someone please point me to a post with the fix? I know I’ve read it, but want familiar enough with the game at the time.
It just won’t register - if I manually move the captive ball back and forth, yes it works, but it never triggers during a game. So... ?

Quoted from Fytr:

Though it would be kind of awesome if Stern started shipping plastic toilet shims out to fix the auto plunge issues...

Quoted from Tonic67:

What a great thread..thanks to all. Got my my premium dialed in tonight. Just needed a couple of tweaks..this is the best Stern pin I've played in years. Amazing job on this overall package. Thanks Keith and staff at Stern!
[quoted image]

Quoted from dts:

My LE, after tweaking, has been rock solid for 6 months. Maybe I was lucky, but my adjustments included the autoplunger loop, and both the clairvoyant target and newton ball target, the same target mech. Also had to adjust the switch behind the mummy tomb as the ball would get stuck there. No probs since.

Quoted from SpadeofAces18:

What did you set the power number to?

Quoted from Arcade:

Thanks Neil.
We are picking up a Maiden Pro at TPF.
If our game is off on this shot when we get it home, I think I already have a spare 22-600 Stern coil laying around.

Quoted from Concretehardt:

So has the auto launch and other issues been corrected on current production games?

Quoted from Lethal_Inc:

I’m glad I passed on getting this game. The shooter and auto launch is complete BS. My MET is actually acting up a little too and it’s because the ball contact of both the auto plunge and manual plunger are not hitting center of the ball. I’m gonna have to adjust the mech AGAIN. If I want to play it I’ll just play it on location and save me the money and headache.

Quoted from Returner:

I replaced the coil to 22-600 on two machines now. One of them went to almost 100% autolaunch after adjusting ballguide, power at 230.
Mine is about 75%-80% and i still need power at max (255), could have use for even more power....
Problem is not the launchmech i've tried with a brand new autolaunch assembly, and rebuit one with other nylonbushing to take out play in all direction, same result.
I've seen that on early machines the ball guide is a little diffrent. The metall goes all the way down to the playfield down the shooter lane towards the launcher. Later one has a gap around 2-3mm and the taps that goes in playfield are visible and has play in the holes. Perhaps it could be the the black metall rails that goes along the sides of playfield that is higher, haven't measured.

Quoted from snaroff:

I largely agree with this (having struggled with many of the previously pitched solutions). My only caveat is the shooter guide itself is still a bit wonky. Last night it was failing 5-10% of the time. Not a huge problem, but it's a shame the guide isn't more solid (in terms of how it's fastened to the PF).

Quoted from PinMonk:

Yep, Stern needs to make a running change and up the coil for the launcher to Neil's solution.

Quoted from javagrind888:

That's it? Swap the coil out in the auto launch? Are there any power issues to worry about?

Quoted from snaroff:

Premium. As far as the shooter goes, there isn't any difference. True?

Quoted from Sutol:

He'll be at Tpf and I'm sure he's doing a signing and photo session.Jusr remember to form an orderly line people.

Quoted from Who-Dey:

Neil i bet tons of people will be wanting you to autograph their auto launch coils!

Quoted from MJW:

Just changed out coil and auto working perfect. Not missing at all. Power at 255. I know recommendation is to reduce power but it’s working perfectly.

Quoted from MJW:

How are you guys correcting manual plunge ? It hits the rubber on top of skill shot pretty much all the time. I tried moving shooter assembly to line up ball with shooter. My auto plunge is about 95% and don’t want to make any moves that would effect the auto plunge. Any ideas?

Quoted from pindude80:

Was playing my game last night when I noticed that if I hit the flipper button while the ball was in the shooter lane it would score 1k points every time. I went into switch test to check it out and when I hit the flipper button in switch test mode "top ball sense" would come up on the display. Is this the sarcophagus lock problem, if not does anyone know what switch it is and what I need to do to fix?[quoted image]

Quoted from mbott1701:

I replaced the coil for the auto launcher with the one recommended by neilmcrae and vireland , but am still having the ball brick into the post at the skillshot about half the time. I have the power set to 205, but also tried 225, with the same results.
Can someone that has their auto launch dialed in, post a top down pic of the launch kicker arm to see how the ends of it are resting against a ball in the shooter lane?

Quoted from bowz:

So, my newest problem is right when you start a game, instead of giving you a chance to pic whatever song you want, it makes you take 1 song, along with saying the sarcophagus lock is open. i made a video of the damn thing with my phone, but can't for the life figure out how to upload it here-says it doesn't accept .mov files.
Either way-anyone have this problem before? I'm assuming its something with a switch involving the sarcophagus.
Thanks

Quoted from pokerag2:

Have any of these more common recurring issues been addressed by Stern on the later run games?
Deciding between Pro and Premium.
Thanks

Quoted from roar:

Two part issue on my premium... I'd say about 20% of the time I lock a ball in the sarcophagus it gets hung up on the end of the lock mech, past the last switch. Machine goes into ball search and even after it tilts down the ball won't roll from its position into the subway. When I go into the switch test neither 39 or 40 are lit up, the ball has rolled past them and is just stuck there. The ball just sits there... I thought the ball may be magnetized and was stuck against the captive ball but when the mech tilts back you can see separation. So it is just leaning up against the left side of the mech. I have to physically pick the game up and tilt it back to get it to dislodge, or take off the glass and poke it when the mech is tilting down.
I don't think it is a stiff switch issue like I've read others report, bit I'm not sure because that is part two's problem...
Part two is when I went to pull the mech I can't for the life of me get the post off the captive ball so I can get the whole mech out and have a closer look... is there something special you have to do to get that post off? I just can't get a grip on the ball from the top side... maybe I'm doing it wrong altogether though and that post isn't supposed to come off?