First, make sure the cup is centered underneath the captive ball's post exactly. The bracket can be bent slightly. If you don't have a leaf adjustment tool you eyeball the two contacts with the captive ball in the resting position and push the metal finger behind the bottom leaf switch past the contact point and release. Reevaluate the spacing and repeat if necessary. When you are finished you want a tiny amount of space between the contacts. To test, move the captive ball very slightly. The top leaf should move and the bottom leaf shouldn't. Any more and you should be able to see the bottom leaf move. This ensures you do not have it stuck on.
Not sure why I posted this here as I'm hoping this thread will die and people will just post in the owners thread.