Quoted from LTG:The JJP warranty is parts not labor. ( as is other pinball manufacturers )
Some distributors provide a service call or extended warranty.
There have been some occasions where JJP may pay for a tech's visit to correct a factory defect. That decision would be higher up the ladder though, I have no say in it.
LTG : )
Lloyd- By all accounts, you're the nicest guy and the most helpful guy in the pinball tech arena. But let's not forget-- This guy paid 9K. 9K! I think a little more accommodation is appropriate and a little less condescension from the man who made it.