Quoted from EvanDickson:I think this is going to be an unpopular opinion, but no matter what the price of a game, it is going to experience wear and tear. You have a steel ball pounding the inserts and the field over and over, you have other shocks from solenoids firing, and probably vibration from shakers shaking (I don't know what games have shakers). Stuff will wear out.
It's reasonable to hold a manufacturer accountable for stuff that arrives DOA, or stuff that experiences sudden catastrophic failure when fairly new.
It's not reasonable to hold a manufacturer accountable because when you zoom in on a picture of a plastic bit, you can see a white patch at the edge of that piece of plastic.
And that's fine but what about the games with tens of thousands of plays like my LOTR or my MET with none after a few thousand.
I'm not stupid. I get that there will be wear. When the inserts are looking like the ones above (not mine) after (I'm assuming here) a few thousand plays, I don't think that seems right. We are not talking about minor repairs when reclearing a playfield.
Am I saying that I need a new playfield? No, absolutely not. Am I happy that the inserts are already ghosting? Absolutely not. I just hope that within a years time I don't have lifting or chipping inserts. I can't believe that anyone would think that is okay. Anybody who bought a new game with significant wear in a short period of time/plays (I'm not talking about mine) would surely be pissed.
To be clear I'm not pissed yet or demanding a new PF.