Quoted from chuckwurt:Who on this thread said this once? All I've said is that I'm concerned that a game I take insanely good care of is going to have chipped inserts after only a few thousand games when I see games with ten times that many plays with nothing like that on it.
Is it too much to ask of a game to hold up if it's been taking care of? I never once mentioned holding stern accountable unless this problem gets exponentially worse in the near future. I would be stunned if they think chipped and broken inserts after a few thousand plays is to be expected for their brand new games that are pretty much HOU. I'm only trying to understand my situation and if anything can be done to prevent or stop this from getting worse.
The original post is someone concerned that they have ghosting on inserts from their new GOT. They have been in touch with the distributor who has in turn contacted Stern. And a bunch of discussion and commiseration follows. This implies that multiple people consider this to be a manufacturing defect and that the manufacturer is accountable.
No one in this thread has said they have experienced chipping and breaking inserts, it's still just about ghosting. Even then, I might consider an occasional chip or break to be normal wear and tear after thousands of plays. A heavy metal ball travelling at high speed and making contact on a pin-prick sized area of the playfield surface is going to pack a helluva punch. With that punch will come wear, tear, and eventual damage to the surface. It's part of the package if we're going to play our machines.
Another part of the hobby package is some wicked awesome Vid's guides to help us fix the damage our machines sustain while being played. 
It's kind of comparable to a hobby a former employer of mine had. He was a drag racer. He had some wicked awesome 70's dragster that he would take out to the track. Sometimes he'd win, sometimes he'd lose. He always had a good time. And he knew he could count on having to repair something every time he raced. He'd blow out a piston, or wreck a cylinder, or whatever important bits make cars go (Magic elves? I don't know cars). As long as he wanted to race, he had to keep up the repairs. More races, more repairs. If we want to play, but we want the machines to remain pristine, then we have to keep up the repairs too.
Charlottetown, PE
Highland, UT
