Quoted from flashinstinct:The only thing you leave out in your calculations is the frustration that you lay on your consumer base.
Point is, piss off someone long enough and you lose them as a client even if you lower the price of your items.
It might not relate exactly with pinball but principle is the same. A pissed off client base is never good for business even if you make record profits in the short term. It's shortsighted.
Agreed^^^
2016 seems to be the year two of the major pinball manufactures lost touch with the majority of their customers or at least me. So focused on large margin items or short term gains that they have actually damaged their reputation a little bit in my opinion. I've bought 5 NIB total from both companies in the last 12 months and I'm done with those two unless things change. For Stern to basically come out with a Pro Premium LE model and basically double the price doesn't sit well. This is America and it's their right as a business to operate as they see fit, but I won't support it. I'm a big fan of their pins, just not what their doing right now with respect to pricing and what you get.
Those new games have severe down side in my opinion and I just couldn't stand losing $2-4k each time I sold one. I'm gong to support other manufactures right now or buy nice used pins.
Ontario, CA
