Looking at the schematic for this board, TP2 is 11.9v unregulated, so 15v is not a big deal. TP4 is ground, again .01v isn't a big deal. TP3 is supposed to be 21.5v and is part of the zero crossing circuit, which also involves U10- pin 18, so 4.76v is a big deal. I would spend my time diagnosing that circuit. If you look at that circuit, you'll see the voltage changes a few times, so just depending where along there you check it, 4.76v may show up, but not at TP3.