Hate small boutique stores. I just want to browse. Your selection and store is so small, I can find what I want. Don't want to play 20 questions. If I wanted a specific item, and was too lazy or wanted the company of someone to hand me the item from the shelf after joining me on me 10 foot trip , I would ask.
Yes I know you pre-order. no I will not pre-order. I am not a rewards member. no I do not want to be. What brings me into your store? Nothing now, you made it weird, I'm leaving.
BTW. We still have a Radio Shack here. Bought a few things to fix the pinball. But not only is the store pushy about cell phones, they moved the phone sales people outside. So they were already harassing you before you even opened the door.