I had a couple of spider cracks like that in my WOZ. It didn't bother me much, and it's my second nib game. It's really out of sight from the front. But hey, That's just me.

I'm wondering if this is a remote situation. I've had nib sterns and WOZ. Anytime I had a problem with my Sterns I got great support. I had an early WOZ, like two months after production started. My warranty ended a year ago. Every time I've had an issue, I had similar or better support from JJP. Even when I broke something because of my mistake, and offered to buy the part it was sent free. They have been very kind. Once they sent a very expensive part and didn't want the old part back. It was still usable, just cosmetic. When I offered to pay a pro rated price, and I didn't feel right about accepting a brand new part, when I could use the old part, they said "too bad, you are getting it free".
I guess I'm chiming in here, because there is nothing more damaging as bad news about a company, and there usually isn't a lot of people going on here sharing positive experiences. I didn't think it fair to not share my positive experience.
So far my buying experience from both companies has been stellar.

I agree. I have had great experience with Stern, but I've heard others with poor experiences with Stern. I'm thinking that the majority of people get taken care of well, by Stern and JJP, but the consistency isn't 100% with either manufacturer. I have to think that for both, it's the exception rather than the rule.