Quoted from koops:I think my issue is slightly different. You are talking about it coming off right at the start or mid rail? I've seen that occasionally but not as much as what i getting now. What i'm talking about is where it drops down back to the playfield. Here is a pic (not mine) http://i.imgur.com/DqR5RcE.png
It can come off at an angle and skip over the playfield based wireform.
I had a game last night in which the only time I lost a ball was due to it jumping the wire. Sometimes it will trigger the eternal life reshoot, probably due to a drain switch being triggered so quickly after an upper playfield switch.
Yes that does sound different... I had pictured it flying off from the top, as mine used to land in the center of the playfield.