Op,
While you have listed the paypal status, (and thank you)
for a complete understanding,
you may want to check on fleaBay for the options there.
There are (4) pull downs:
- No returns is an option
- Time limits , 14 days through 60 days
- refund type
- return shipping payed by buyer or seller
I mention these here, so that all buyers are not assuming your 180 days is the default.
If they go through a fleaBay, they may find out what the real limits are.
feel free to bash on fleaBay, and paypud, but you should get the facts out there correctly.