Exact same thing happen to me. Except I received positive feedback from the buyer saying that they loved the item, fast shipping, etc... Ebay still sided with the buyer and PayPal removed the funds. Lost about $100 on that. That was THE last time I sold anything on eBay.
Quoted from asay:Ebay's policies are ridiculously one sided towards buyers. It's especially frustrating because the sellers are the one's paying arm & leg to use the service.
A while back I sold an item, the buyer paid, and I shipped it the next day with tracking. A couple weeks later, the buyer opens a dispute saying they never received the item. That's strange, tracking info says it was delivered. Wouldn't ya know.. the dispute was settled in the buyer's favor because I didn't require a signature. The money was refunded out of my paypal account automatically, I had ZERO recourse or choice in the matter despite my 100% feedback over 10 years. Absolutely ridiculous. And scammers are catching wind of this...it's too easy to buy something and just say you never got it. Instant refund, no proof required.
And on top of all this, YOU CAN'T LEAVE NEGATIVE FEEDBACK FOR BUYERS ANYMORE. That's right, positive feedback or no feedback. Meanwhile buyers are free to leave negative feedback and trash a seller after they've scammed them. Ebay is a joke for sellers anymore.