Great post and incite. Think everyone would feel better if the crash had happened without any warning to the passengers, but it sounds like maybe they stalled, giving them time to realize what was going on, that sure is sad to think about.
Thanks for what you do, i have been in the fire service for 15 years and we fly most traumas due to the proximity of the closest trauma center, i have probably been on over 100 calls that we have flown the patient out, and to this day i am still in awe of the work you and your crew does. Always a good feeling when you see that bird landing on a shitty call!