I gotta say, in the last 8 years I receive multiple shipments every week from work by UPS. Sometimes it’s a small padded envelope other times it’s 18x14x12 boxes the most common. Other times it’s multiples per delivery. A few times there bumps and bruises and some belt marks but never has anything been damaged or lost.
My next door neighbor used to be a national hub manager. He said if I ever had any problems just use his name or give him a call. I’ve never had to call him. Once at the Eagan hub someone was a little crabby and I massaged his name into the conversation without being an ass. Next thing you know it they are offering me coffee from the break room.
I’ve seen the way he yelled at his dog when he walked into my yard. Made sense. I’m like…your dog is welcome here anytime.