(Topic ID: 278928)

I got burned JJP GnR CE deposit

By mslow

3 years ago


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  • Latest reply 2 years ago by Louwie
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10
#174 3 years ago
Quoted from kermit24:

I think some distros ASSUMED the amount of CE games they would receive based on previous titles. That was a mistake.

I thought that as well but the more I think about it....I think the actual mistake is on the dealers not being more transparent about the situation. Should JJP have confirmed allocations before release? Absolutely. But even without that, it wouldn't be hard for a dealer to set expectations: "You are on the list, but we don't know how many CEs we are getting yet so there are no guarantee you will get one." This simple exchange would have helped a lot of people. Again, this is without JJP setting allocations. As a customer, that is between the dealer and JJP.

My relationship is with the dealer not JJP in this case.We can be annoyed at JJP for not firming up allocations, but in the end, I would be FAR FAR more angry with my dealer if they implied the guarantee when they didn't have the word from JJP.

We can see some of the more responsible dealers being very clear (I saw Zach not posting CEs for sale on Facebook and Kingpin games even saying it would be irresponsible for dealers to accept orders without knowing the allocation). Dealers like that seem like ones that care more about making their customers happy and not trying to make (and keep) a sale. Maybe the silver lining in this is that we can see who the better dealers really are?

I put name on the list (and deposit) on Saturday afternoon going on the rumors and my faith in Eric (and my love for GNR). I am currently in on a CE and received my invoice to pay yesterday. I can choose to pay in full now or wait until closer to shipping. I have asked when I could expect mine before I decide when to pay.

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