(Topic ID: 278928)

I got burned JJP GnR CE deposit

By mslow

3 years ago


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  • Latest reply 2 years ago by Louwie
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-1
#243 3 years ago
Quoted from NightTrain:

JJP, please read this. This game looks amazing. I'm lucky to be in on a CE.
I think there are a few things that could be done here to help fix all of this. I'm no genius, but here is my $.02 if you care.
1 - Ask for full payment for all the CE orders. That will likely free up a bunch of spots. You will get rid of all the tire kickers here.
2 - Make sure if someone's name is on 2 machines, they are only getting 1. They may have put in orders through different distributors because communication was a bit crazy on Monday. It's likely they only really wanted 1 machine anyhow.
3 - If you still have guys that got their CE orders reversed, offer them the LE at a discount or maybe free shipping. Help soften that blow.
If things 1 and 2 are done, the problem may be solved. If you have to go to option 3, so be it. Knock off $250-$500 on an LE or give free shipping. This would really help save the situation.

You were all good till your #3.

#293 3 years ago
Quoted from NightTrain:

Why do you say that? Not being argumentative. Just curious what your thoughts are.

Just expecting a discount after someone missed out on a very limited item. Its the nature of the beast. I agree it wasnt handled correctly. But Through Keefer JJP has apologized and promised to be better next time around. It just is what it is. There is no making everyone happy. Because demand outweighs supply of a limited collectors item. This happens all the time and is what makes collectibles valuable in the first place.

If i had missed out on CE i would care less about a few hundred dollars off from an LE. Its not about the money clearly. Its about the item.

I dont agree JJP should feel obligated to give out discounts. Discounts dont help anything anyway.

#299 3 years ago
Quoted from CrazyLevi:

It's an interesting question, but the whole point of a CE is that not everybody can get one. It's like concert tickets, people get furious at Ticketmaster, the band, etc. when they can't get a ticket but that's life. For a hot show at MSG 20,000 people get tickets and another 100,000 or so don't, depending on the act and demand. There's only so many to go around and the people who miss out don't get a "consolation prize."
The smart thing to do is probably play up the fact that GNR CE sold out in seconds, and just hope future CE titles are in equal demand. If you think they are, make 600 or 700 next time.

Exactly.

I played world of warcraft for many years. (A video game that had 12 Million active players)

They held a convention every year but could only sell about 80,000 tickets. I made the ticket que and went to the convention 4 years. But i had to have 4-5 friends at their computers refreshing the pages rapidly and clicking fast in order to do that.

Every year after tickets were sold out, in literally less than 2 seconds. There would be massive threads on the forums of everybody crying and whining that didnt get a ticket and how shitty of a company Blizzard was because of it.

Its the nature of the beast on limited Editions and Limited anything when demand is much higher.

I think its lesson learned for not only JJP and distributors but also consumers that missed out.

JJP Will do nothing but move on. People keep saying just make more CEs. No remember how much backlash stern got for the munsters debacle. It devalues the CE if you do that.

Also people keep saying give discounts to the people that were on lists. Just cause your on a list doesnt mean these people were PAID in FULL an 100% Following through getting the game. Lots of tire kickers get on lists then drop off or settle for an SE/LE once pay your bill time comes. So how would they distinguish from those people and the legit ones? They couldnt. So thats not feasable either.

-2
#363 3 years ago
Quoted from NightTrain:

I'm not sure I agree with this. The problem is that guys were told, "Yes, we have a CE for you, thanks for the deposit". Meanwhile, there were still CE's available on JJP's website. So these guys could have bought directly through JJP, but they were told they were good to go.
Here's an analogy: There are two lines for concert tickets. You're standing in one line waiting for these rare tickets to become available. You get to the front counter and hand over your money. Tickets are handed back to you. You're good to go! Meanwhile, now there is nobody in the other line, and there are still plenty of tickets available in that line. You think nothing of it. You go home happy, only to find out later that your tickets are fake. If you knew this, you would have stood in the other line.
So I follow your logic if the fact was that you just didn't get in line early enough and showed up when the tickets were sold out. But this isn't what happened.

I agree there was definitely a fault on JJP Mostly and some on distros.

But its still slightly different then this.

Reason being is some guys have been on a list for 5-6+ Months. And then you have many folks in here talking about how they contacted their distro over the weekend or day of release and are mad they didnt get a spot.

#366 3 years ago
Quoted from robotron:

jjp needs to make a 1000. if i owned or got in a CE at this point i wouldnt bitch. when a person like concrete gets screwed out of a grail pin it is just not fair. i dont want to hear “thats life” response. this can all be fixed by adding another 500 to the CE run. announce another 500 JJP! change the rules. its just ridiculous. we are all human and we make mistakes. i think the flippers are the ones that are getting upset.

If this was a persons absolute GRAIL pin. For one they should have been better prepared. Wayyyyy in advance. And if they still got screwed. Then money talks. There will be a NIB GnR CE Available over the next few weeks. It may be thousands more. But its achievable.

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