Quoted from pinballinreno:I got a bad review on Yelp a couple years ago from a customer that wanted some free stuff.
The Yelp sales team called me and asked if I would like to remove the negative rating and have them post some 5 star reviews for me.
All of this for $500 and a monthly subscription rate.
I told them to eat my shorts....
You sure that was YELP that called you or an online reputation management company (read: shady side of shade)? YELP has some pretty bizarre algorithms for what they display but I've never read/heard that you can expunge bad reviews SIMPLY by paying (usually they have to be specific violations in them like personal attacks etc)