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Quoted from Yelobird:the white spacer is suppose to go on the Bottom of the clear plastic
LTG : )
rampprotect (resized).JPGwonkaballtroughfix (resized).jpgQuoted from silver_spinner:where can these parts be purchased in any event?
Open a ticket on the JJP support desk. See if they can help.
Quoted from silver_spinner:i didn't realize there was a trough issue. So balls actually fall out of that spot and into the cabinet?
Can happen.
Quoted from silver_spinner:what about if a piece of rubber comes off or something else (screw, etc)? Usually when they make their way to bottom of play field they fall into the trough and that is where they fallout safely (where this new trough cover goes), so a piece doesn't get stuck in trough to clog up the balls, yes?
Cover is only on the end. Small things would never fall out in that direction, they'd still fall through the V groove in the bottom of the ball trough.
LTG : )
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