I frequent the PHOF once a month and really enjoy it. I am not the personality police. I am not going to have a conversation with the owner. I could careless if he is nice or not or if he has a personality. I go to play pinball plan and simple. The beauty about the PHOF is that he provides many people with a variety of machines they normally are unable to play. If it's broken choose another one. I am sure many owners of business's aren't nice but you continue to by their product. Relax, have fun and play pinball.
MFW