So I bought a Walking Dead Premium from little shop of games....
So, I got something shipped via RoadRunner (which, by the way, these guys ARE shit. I have no problem telling you who the shipping company was. Avoid these guys, as they are terrible). I received my game with a huge gash in the box. Now this isn't my first rodeo getting new pins. I immediately investigated the game on the inside where the damage was. Thank god, somehow, it was fine. There was another one that seemed pretty small. I didn't think anything of it. I looked it over and signed for the game. As the guys were walking away, I noticed that under the coin box, the little damage in the box is where the game inside was also damaged. I pointed it out to the guys and had them take tons of pics. There's even a note that said if anything is damaged to contact this person. I did. He was worthless both times I've talked to him and said the retailer is the one who has to call him.
That's been about a month and a half ago. I contacted the retailer, who told me I shouldn't have signed for it. I told him I signed after I looked over the rest of the box which was in crap shape. I also told him I pointed it out before they left. He then told me, after removing it from the box (which is when I saw the damage) that I shouldn't have kept it. Not the things you wanna hear from someone you just paid a lot of money to.
So, he said he would file a claim. How long does one have to wait for a claim to go through under these circumstances? The longer I wait, the madder I'm getting. The retailer's "go fuck yourself" style attitude also has me a little pissed. I've been super nice about this, and I think many would have flipped off the handle. Should I have gotten more angry to get my way? Nobody seems to want to help. Am I basically fucked?