Quoted from GoldenBear:BTW...They have my address since they sent me my machine that I purchased from them
If they don't want to send to EVERYBODY, will they at least send an announcement out so that those that are putting up with the squeaky wheel actually know there is a fix? Somewhat like the recall notices I get for my cars in the mail from time to time. I would suggest that course of action would be somewhat appropriate.
Once again, they don't have everyone's phone number or address. They're not psychics or magicians.