In order to get the update to install properly follow the steps below.

1. Format your thumb drive
2. After downloading the update right click on the zip file and click "Extract All" (assuming you are on a PC)
3. Change your file destination to the root of your thumb drive and select "Extract"

Myself and others have ran into issues with updates failing to install if the file is first extracted / unzipped locally and then copied over to the thumb drive.

Did it say updating and then go blank ? If so yes. Let it run until it reboots. If you turned it off, you'll need to reload a full install of 1.01 and then the update.

Here is for a delta update :

I use a PNY USB stick 8GB. Some brands don't work.

The update is a delta, not a full install.

I'm using a pc. Download the update, place on my desktop. It is a zipped folder. I left click it once, then right click and a list comes up, I click on extract all and send to a formatted fat 32 memory stick with nothing else on it.

When done I go to the machine with the machine turned on. Open coin door, plug in memory stick. Go to utilities and then to USB update and do what the screen says.

The screen will say update in progress. then go black. Just wait, eventually after 5 to 10 minutes the game will turn back on. Then remove memory stick and you are done.

Instructions for a full install are in the rear of the manual available here if you don't have it :

http://www.jerseyjackpinball.com/game-specific-downloads/the-hobbit-downloads/

LTG : )

Quick question (new THLE owner).
What if you don't have a PC?
Has anyone used their Mac to download JJP software updates?
If it doesn't work well on a Mac I guess I can see if any neighbors have a PC I can borrow (but unfortunately I don't know much about PCs anymore since I've been working on Macs since 2002).

It can be done on a Mac. Might be slightly different. Maybe someone who has done this will chime in.

LTG : )

It never says done - it should just reboot to attract mode. Heck, leave it sit for 30 0r 40 minutes, won't hurt anything.

I'd start all over. Install 1.01. Then start with a fresh download of 1.31. ( Unless your game works fine, then try a new download of 1.31 )

Back of the manual has instructions for a full install - http://www.jerseyjackpinball.com/game-specific-downloads/the-hobbit-downloads/

Maybe your copy of 1.31 was corrupted ?

LTG : )

Not true. I've done it more than a few times, I just leave it run and come back to it. When the game boots back up to attract mode it is done.

If your screen says update in progress and then goes black, and then you turn it off and it doesn't work - you aren't leaving it run long enough. That is a classic example of screwing it up.

LTG : )

There's always the option of getting a pre-imaged USB. At least you'll know that the image is good, and the USB stick will work...

www.LockWhenLit.com/Products.htm

--
Rob Anthony
Pinball Classics
http://www.LockWhenLit.com
Quality Board Work - In Home Service
borygard at gmail dot com

I'd give up at an hour.

LTG : )

Something is wrong. Your 1.31 isn't working on the memory stick right. No idea why.

You might get a pre loaded one from Borygard. Or call JJP tomorrow ext. 222 and see if there is a better answer.

LTG : )

You may have already been through this, just to be sure since you get the full install right.

I do this on a PC, not a MAC, MAC has a slightly different approach.

I download the 1.31 and place it on the desktop. It appears as a zipped file. I put a formatted to fat 32 USB stick with nothing else on it, into the computer. I left click the zipped file once to highlight it, right click it and a list of options comes up, I pick Extract all and send to the USB stick. Takes about 10 minutes.

When done I remove the USB stick and go to the Hobbit which is turned on. Open the coin door and plug the USB stick into the cable by the cashbox. I hit the enter button, go to Utilities, go into that and hit the USB update. There should be a box in the upper left corner that says update in progress, after awhile the screen goes black. Leave it run until the game reboots to attract mode, remove memory stick and you should be good to go.

I hope this helps in case you missed a step or tried using Unetbooten or something.

LTG : )

No idea.

PM me your address. If you promise to mail it back, I'll mail/loan you a pre loaded stick.

LTG : )