Quoted from Homepin:Jonathan - you should have a look at a very unique place in Newcastle Australia - "Pizza & Pinball".
I don't need to explain the place further - I truly and firmly believe it is a business that could easily be franchised and have said this to the owners many times over many years.
Dad walks in with son (or not) - orders a pizza and has NOTHING to do for 15 minutes. Hey look at all these pinball machines......
I think you are right. People waiting around want something to do. What also works well is pubs that get families. The parents want to sit around and have a drink or two, kids start getting bored, shiny flashing pinball machines in the corner, kids ask for coins and you are sorted.