How come we have to order Williams stuff from Europe?

Any examples ?

If it's items rarely needed, remaking them in quantity and sitting on them forever to maybe sell a few, might be why.

LTG : )

Both items you aren't likely going to sell a lot of. And not things you can make one of. Minimum orders are the most likely problem. And warehousing what you can't sell.

If there was a market for a lot of them, they'd be getting made. The parts manufacturers like making money.

I'd be glad there are sources for odd ball items.

LTG : )

I feel the same about the US and having to buy off you guys all the time from Australia!!

We have 3 main suppliers, but one has a website that is pretty much hopeless, one has a great website but everything is almost out of stock, and the other one has a nice couple running it but very limited items as well.

Right now, I need some marco parts, about $36us worth. Just did a dummy checkout and I'm up for $175 AUS to get them!
So they sit there until I need more stuff or friends need stuff as well and we can share an order.

Very frustrating...when I have 5 projects on the go..

email Marco and see if they can do better on shipping,

Looking at the parts at the Ministry of Pinball, most look like made in America, old stock. Many now sold out here.

Maybe try contacting the parts suppliers and see if more of what you need can be made available.

LTG : )

I might add. I know it's a pain to have to search multiple sources to try and find parts.

Unfortunately there is no one parts supplier that can carry everything. No manufacturer that can make everything available forever. Like the Bram Stoker Dracula set. Was made. No idea if or when again. A lot of money tied up in making and storing parts until you can sell them. Parts aren't a get rich endeavor. It's a niche part of a niche market.

At least a lot is available right now.

When Williams closed. Your only hope was Ebay or shows for NOS rare parts at high prices. Williams made a 13% over run on game specific parts, and when they were gone, they were gone forever. Until the hobby kicked in.

LTG : )

Jeff heard that. Coming soon. Amazon Pinball.

Now that would be something. If it helps. I'm all for it.

LTG : )

Don't use the iGlobal checkout system with Marco.

What I do is to get a decent sized order together (minimum of a couple hundred US$) to make it worth Marc's time and then contact directly by email to get a better personalised shipping price to Australia.

All of my parts purchases are international orders from the US or Europe so after a few years you get to know some workarounds for each of the larger international parts suppliers.

Lastly a piece of advice is don't bother with purchasing any pinball parts from domestic online pinball parts retailers - it isn't worth the aggravation of dealing with the resultant professional and moral ineptitude.

Many hundreds of the parts we made back in the day are still selling back to the USA daily

USA and Europe buy 70% of the parts we sell

Great description of all three , I know who has the hopeless website

Yes and I bet the hopeless one turns over more that all the rest combined and ten fold
idiots

Maybe so , but imagine how much more money it would make if it was a better website

You would think that it should be important to make your product as easy as possible for people to buy.

Don't need the money as we are busy enough, remember I banked several millions a few years ago, still have parts nobody else has and do over 100 orders a day, between 500-700 orders a week, so when I retire in a few years someone can make whatever changes they want.

Why? if we list every part for every game, people complain as it lists 3600 different parts, and people complain too many parts to go through

you can search by name or part number and find what you need if we have it in stock

Every time you guys get on here slamming something it attracts people to the site, so good or bad we get more orders.

So Thanks

in a 50 hour week .. thats 100+ orders a day ...12 or so an hour NON STOP .. bang bang bang....an order every 5 mins with NO BREAKS..

stop picking on mr wayne you meanies ....hes a busy man.

I was referring to an American seller with a poor web experience.

And.., I don’t know who anyone on here is. So I’m unaware of egos in the industry. I’m here cuz I like pinball too, I don’t care who you are.

yep with almost 10,000 + ebay feedback as well

Every Business that has an Online store, some people like some and not others, some complain about huge shipping costs and some pay those costs.

Who cares you can't please everyone, people have a right to buy or not, sellers also have a right to sell or not.

And Wiredog you and your mate could only dream of doing 100 orders a day, Bang Bang all you want my Tax return doesn't tell lies.

Understand, Its just an Aussie thing we are all relatives of Convicts here, people are unhappy if anyones is successful at anything!

This. Its really annoying ordering stuff from overseas (like marcos) when I need a couple of things unobtanium in europé and the parts price is like 50$ but with shipping, taxes and other fees the total is around 200$. That sucks.

I don't know anyone in pinball here that would complain if you listed the 3600 parts in stock and availability.
The search function doesn't work for most parts I buy or have tried to order.

I totally understand your are very wealthy and don't need the business, my complaint is just getting access to parts I need for my restores and the frustrating shipping costs in some of the site models. I do understand suppliers will help out on larger orders and have used this function.

the search function works fine search any word or part number like rubber
https://shop.mrpinball.com.au/?s=rubber&post_type=product

So latest project is a getaway retheme.
3 basic getaway parts - search does not work.
So no, your search does not always work.

MR P no results (resized).jpg

works fine
No stock so buy from who sells those parts as we don't have them

simple

https://www.pinballspareparts.com.au/a-8924.html

most of those parts have never been remade and wont be, they would be NOS parts ex IPB and not enough demand to remake.

Most people re plate those parts, the gear shifter was a happ part with a different front plate decal

https://na.suzohapp.com/products/driving_controls/50-8110-00

A-15419
gear shift & parts assy
assy in house at Williams

using
A-15737
shifter assy comp
20-9710
up down shifter
replaced by A-15419-P

"HAPP CO

Part of Wayne’s wise words reworded as most people miss it. If you can’t find an assembly always look for it’s component parts.

no need all.part numbers available at Marco

I will say I really appreciate you guys down under. I have bought many parts that are nowhere else and will most likely never be reproduced. Like a complete boxer assembly for CP. I am amazed at some of the things you do have and want to take advantage of the availability while I can. There will come a day soon when we will talk about when we could just buy that. ( the shipping cost has usually surprised me) Thanks guys.

All listed as in stock as well so it makes the most sense.

Marc at MarcoSpec is a good guy. Very approachable and professional to deal with. He is well aware of the concerns about international shipping costs to Australia and will assist to get the best price if you contact him directly with your order and bypass the automated third party international shipping system charges.