I own one, and I love it - but it definitely needs to be precisely set up. I've played it on location 5 times (at 5 different places, I mean). The *only* time it was set up correctly was when I played it with Joe Balcer and Josh Kugler. Every other time I've played it on location, it was set up crazy - super floaty, WAY old code, and kinda - well, boring. Set up properly at 6.2 degrees or so, and with more powerful flippers, it is really fun. But it takes a lot of tinkering to get it right, and that will never happen on location. I absolutely get why the comments are so disparate - most people who played it on location thought it sucked, and most people who have it at home love it. It wasn't really ready out of the box, unfortunately. Totally makes sense. I see a lot of people thinking about selling Maiden for the same reason. Mine is not leaving for a long long time, but whoever eventually buys it will get an outstanding machine.
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