Quoted from pipes:The courier didn't smash the game, it was Mike’s shitty packing job and that stupid hump he designed on the front of the backbox that went through the glass. The box didn’t have a scratch on it. Always placing the blame elsewhere Doug. Not surprising.
If you fold the backbox down, that hump touches the glass so the full weight of the backbox rests squarely on the glass. Who in their right mind thought this was a good idea? You or Mike? Stop with the bullshit Doug.
That hump destroyed my game too . Lucky my distributor PinballStar takes care of me very well .