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(Topic ID: 172723)

Homepin OFFICIAL Thread - Pinball Parts & Machine Progress


By Homepin

3 years ago



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#2601 2 years ago
Quoted from Retropin:

Pre order customers are pissed ( and rightly so) because early on promises were made.
ONE being that the games MUST be finished in 2015 as it was a prerequisite of the Thunderbirds licence. This was emphasized heavily by Mike himself
SECOND being the quote above by Toads... pre order customers will get theirs before ANY OTHERS ARE SOLD no matter where in the world.
The above are direct quotes and guarantees given to those who put faith in the man and his words.
The only possible explanation to the above is that the machines in the container heading to Canada are FREE!!!!

Nooooooooooo,...please don't say pissed if you are an Aussie,.. please say Pissed Off,... we only get pissed when alcohol is involved.

12
#2602 2 years ago

Mike you owe me an apology
you whole rant was based in me knowing that my game was built and just awaited a shipping slot

i did not know this
you have not sent an email since April, and you had not mentioned it on Facebook
the first anyone knew that games had been completed and in the box was the photo of the games being loaded and sent to Canada

other people have contacted me and were similarly in the dark

#2603 2 years ago

I've got no dog in this fight but I can't help but feel that Homepin is getting a bit of a rough ride over the pre-order priority.

Whenever I've bought something large from overseas that has necessitated palletised or crated transport and been offered "free shipping" it is with the tacit understanding by both myself and the seller that I will get it "when there is space on the transport", which could be weeks or even months from now, and that I have no right to kick up a fuss because "when you said it might take a while I didn't think you meant this long", or whatever.

It should be obvious to anyone that shipping something with a significant volumetric and actual weight is going to cost a fair amount of money. Someone has to pay for that, and when it comes to container shipping there is a minimum cost for it to be moved, at which point anything else you can stuff inside it is a bonus.

If, as it appears in this case, there aren't enough customers paying for a container to be transported to Australia - then thems the breaks. You either pay the going rate to have your personal order shipped in isolation, or contribute towards the container cost, or whatever.

It seems to be as an outsider that the problem here is that Homepin offered free shipping in the first place. It's a nice option for people who are understanding of what it means, but fraught with reputational risk because - as evidenced by this thread - as soon as someone gets wind of "someone who ordered after me getting their pin first" they will probably be unhappy, even if they chose to pay nothing for shipping. Perhaps it wasn't made clear enough to people who chose that option that they could end up waiting months for their pin.

Waiting weeks or months for something works for some customers, but it doesn't tend to lend itself to items that have just been released. I mean who wants to wait forever while everyone else is playing the thing you paid for years ago? The time you spend waiting because you didn't want to spend $300 or whatever on shipping you could lose both in early enjoyment (which has a value) or resale value.

#2604 2 years ago
Quoted from Durzel:

I've got no dog in this fight but I can't help but feel that Homepin is getting a bit of a rough ride over the pre-order priority.
Whenever I've bought something large from overseas that has necessitated palletised or crated transport and been offered "free shipping" it is with the tacit understanding by both myself and the seller that I will get it "when there is space on the transport", which could be weeks or even months from now, and that I have no right to kick up a fuss because "when you said it might take a while I didn't think you meant this long", or whatever.
It should be obvious to anyone that shipping something with a significant volumetric and actual weight is going to cost a fair amount of money. Someone has to pay for that, and when it comes to container shipping there is a minimum cost for it to be moved, at which point anything else you can stuff inside it is a bonus.
If, as it appears in this case, there aren't enough customers paying for a container to be transported to Australia - then thems the breaks. You either pay the going rate to have your personal order shipped in isolation, or contribute towards the container cost, or whatever.
It seems to be as an outsider that the problem here is that Homepin offered free shipping in the first place. It's a nice option for people who are understanding of what it means, but fraught with reputational risk because - as evidenced by this thread - as soon as someone gets wind of "someone who ordered after me getting their pin first" they will probably be unhappy, even if they chose to pay nothing for shipping. Perhaps it wasn't made clear enough to people who chose that option that they could end up waiting months for their pin.
Waiting weeks or months for something works for some customers, but it doesn't tend to lend itself to items that have just been released. I mean who wants to wait forever while everyone else is playing the thing you paid for years ago? The time you spend waiting because you didn't want to spend $300 or whatever on shipping you could lose both in early enjoyment (which has a value) or resale value.

I'm reading between the lines and have seen other instances where promises were not fulfilled, I think the free shipping was used as a sweetener to get preorders but I have no proof of this. Homepin should never have entertained this option.

#2605 2 years ago

Yup, to be clear I'm not excusing any behaviour or failed promises or whatever, most of which I have no knowledge of or ability or desire to debate (I'm very much in the dark about all of this). Was just an observation about "free shipping" on big items being a bit of a misnomer, and that it's something that only works if everyone is very clear about what it means (i.e. you could end up waiting a long time for something you actually want pretty quickly).

-3
#2606 2 years ago
Quoted from Durzel:

Yup, to be clear I'm not excusing any behaviour or failed promises or whatever, most of which I have no knowledge of or ability or desire to debate (I'm very much in the dark about all of this). Was just an observation about "free shipping" on big items being a bit of a misnomer, and that it's something that only works if everyone is very clear about what it means (i.e. you could end up waiting a long time for something you actually want pretty quickly).

I think all the preorder guys were nieve and a impulse buy without thinking the whole process through.

#2607 2 years ago

hard to know why we preordered and paid up 5 years ago

today, i can contact the aus distributor an get a TAG delivered to my door for $6999 AUSD
five years ago i (and others) paid Mike $5432.10 for a machine, exclusive topper, first machines off the line
still have to pay tax and delivery from china to nearest capital city

now it looks like everybody get the topper, first games will be delivered to Canada
will end up paying for delivery to one capital city, then delivery from there across country, guessing $500 + $250
plus tax $600

Miie has had our money for 5 years, and we saved a couple of hundred dollars

#2608 2 years ago
Quoted from embryon:

I think all the preorder guys were nieve and a impulse buy without thinking the whole process through.

The preorder guys are guilty of only one thing and that is believing the bullshit they were fed.

-2
#2609 2 years ago

Why anyone would fork over thousands of dollars of unsecured money up front to a new and unproven company is beyond me. If a company has such a sound financial plan that it is a "can't fail", they would have no problem securing cheap money through the financial markets. Having your future customers prepay their way before you make product one is insane. This should be a red flag for everyone. For those who choose to ignore that, they should realize that there is a real chance they may never see anything materialize from that money. So why risk it? So you can be the first kid on the block to get the new toy?

#2610 2 years ago
Quoted from PopBumperPete:

hard to know why we preordered and paid up 5 years ago
today, i can contact the aus distributor an get a TAG delivered to my door for $6999 AUSD
five years ago i (and others) paid Mike $5432.10 for a machine, exclusive topper, first machines off the line
still have to pay tax and delivery from china to nearest capital city
now it looks like everybody get the topper, first games will be delivered to Canada
will end up paying for delivery to one capital city, then delivery from there across country, guessing $500 + $250
plus tax $600
Miie has had our money for 5 years, and we saved a couple of hundred dollars

Ha pete was that $5432.10 US ex china, or in AUD

It's only $900us to ship a container from china

#2611 2 years ago

On the bright side, at least the pre-order guys and gals are actually getting a pinball machine!

#2612 2 years ago
Quoted from brucipher:

On the bright side, at least the pre-order guys and gals are actually getting a pinball machine!

and a JPOP Designed one at that

#2613 2 years ago
Quoted from Ballypinball:

Ha pete was that $5432.10 US ex china, or in AUD
It's only $900us to ship a container from china

Maybe the guys should bite the bullet and get together and get Mike to arrange a container. The problem i suppose is what port to send it to? Some will win and then you have others who lose and pay further costs. That's the problem.

What I'm seeing is that this game didn't really offer any major savings and a lot of risk. I recall Mike's sales pitch that his game will be value for money..... I just don't see it at present

#2614 2 years ago
Quoted from Ballypinball:

Ha pete was that $5432.10 US ex china, or in AUD
It's only $900us to ship a container from china

i should have message you and asked for a rough figure

was AUD

#2615 2 years ago
Quoted from JodyG:

Why anyone would fork over thousands of dollars of unsecured money up front to a new and unproven company is beyond me. If a company has such a sound financial plan that it is a "can't fail", they would have no problem securing cheap money through the financial markets. Having your future customers prepay their way before you make product one is insane. This should be a red flag for everyone. For those who choose to ignore that, they should realize that there is a real chance they may never see anything materialize from that money. So why risk it? So you can be the first kid on the block to get the new toy?

Good grief, you’re about two years late with this lecture, lol. This discussion has been done, overdone, died, resurrected, overdone again, flogged, and died again about a year ago.

#2616 2 years ago
Quoted from Ballypinball:

Ha pete was that $5432.10 US ex china, or in AUD
It's only $900us to ship a container from china

another sucky part,
there is a busness a few doors up from me that ships parcels to China, but not from China

#2617 2 years ago
Quoted from PopBumperPete:

i should have message you and asked for a rough figure
was AUD

So $5342.10 only 21 in a container I'm told so even with conversion and delivery and local charges say $3k tops only $150 a game so $5500 plus GST makes it $6k inc GST landed.

Perth Dealer and Pinball shed both have games ordered, so contact one of them to hitch a ride otherwise

#2618 2 years ago

Its extremely hard creating a manufacturing company from the ground up. There are so many variables in play, and all you need is a few things to go wrong and the entire project falls over. We don't believe Mike has collected funds from customers with the goal of stealing their money. Homepin has battled through a number of different problems, and we are now very close to having machines geared up for worldwide distribution and sales. Within these next few months pre-order customers will be solved, and new customers can also start receiving their machines.

Besides what you might read, shipping product into Australia is extremely expensive (enclosed is an example of costs paid shipping 1pc of Thunderbirds from New Zealand to our warehouse in Australia). We are trying to solve all logistics with pre-order Homepin customers, as well as Highway customers and currently looking at shipping state by state in container shipments to minimise freight costs - if customers need a door to door express service we can also recheck costs directly. Please expect to be contacted by our Highway staff in these next few days.

Its with the support of the pinball community that new pinball companies can start and grow. Everyone involved in the Homepin project wants it to succeed - unfortunately its been a bumpy road, but we are now very close. Both Homepin and Highway Games will fully support all pre order customers for door to door delivery as economically as possible.

Local charges Aust (resized).jpg
#2619 2 years ago
Quoted from highwaygames:

Besides what you might read, shipping product into Australia is extremely expensive (enclosed is an example of costs paid shipping 1pc of Thunderbirds from New Zealand to our warehouse in Australia).

Wow, that us usury. NZ & AU are right next door to each other.

I think in hindsight it's clear you want to pay shipping up front for a known level of service.

#2620 2 years ago

and we air freight New Pinball games to NZ for $650 US under $1,000 AUD quicker and cheaper than LCL sea freight.

FYI
Retail Delivered and installed $6,999

Dist Price delivered to a Distributor IE QLD or WA or MELB and ADL $6,150

If you buy 5 games the above Dist price will be $5,850 Delivered to Distributor

Cheaper again if you order 10 or more

all Inc GST

Pete i would get all the pre order customers together and ship the lot in yourself

#2621 2 years ago

sorry only $601 AUD to NZ by Air

20160902162921479.pdf
#2622 2 years ago

We have been importing machines/containers into Australia long time. Its the "door to door" costs you need to look at, not just the part freight costs.

Export from Australia is cheap, importing is different.

#2623 2 years ago

Yeah, I paid a lot less shipping a machine from Sydney to the UK ...

Quoted from highwaygames:

We have been importing machines/containers into Australia long time. Its the "door to door" costs you need to look at, not just the part freight costs.
Export from Australia is cheap, importing is different.

#2624 2 years ago
Quoted from Ballypinball:

Pete i would get all the pre order customers together and ship the lot in yourself

i like that idea

Pete's Pies and Pinball

i doo have the space for a container

but i will wait until next week and see what deal highway offers

#2625 2 years ago
Quoted from PopBumperPete:

i like that idea
Pete's Pies and Pinball
i doo have the space for a container
but i will wait until next week and see what deal highway offers

Now that homepin has abandoned us and now shipping to Australia is going to be via distributor what you need to do Pete is sell your pin to Highway for your buy price of $5432 and buy one of there's comming in for $6999 inc GST.
As Highway above have stated the importing cost is not cheap, so if you add the GST you have to pay plus the importing cost it might even work out cheaper to purchase via Highway than what you paid 4 odd years ago.

#2626 2 years ago
Quoted from PopBumperPete:

Mike you owe me an apology
you whole rant was based in me knowing that my game was built and just awaited a shipping slot
i did not know this
you have not sent an email since April, and you had not mentioned it on Facebook
the first anyone knew that games had been completed and in the box was the photo of the games being loaded and sent to Canada
other people have contacted me and were similarly in the dark

*** crickets ***

#2627 2 years ago
Quoted from PopBumperPete:

Mike you owe me an apology
you whole rant was based in me knowing that my game was built and just awaited a shipping slot
i did not know this
you have not sent an email since April, and you had not mentioned it on Facebook
the first anyone knew that games had been completed and in the box was the photo of the games being loaded and sent to Canada
other people have contacted me and were similarly in the dark

Don’t hold your breath Pete.

#2628 2 years ago
Quoted from pauloz:

Don’t hold your breath Pete.

I'm not
just find it interesting that both Mike and otherMike, can never admit to mistakes

#2629 2 years ago

The Australasian Gaming Expo has just finished with Thunderbirds well received. The machine worked constantly and without problem.

The Expo is the largest hospitality and gaming tradeshow in the southern hemisphere and took place at Darling Harbour in Sydney. With the significant shift in the Australian arcade centre marketplace (with one company now controlling this major sector), the bars and club market has been expanding to include arcade game machines, pinballs, bowling lanes and more. These movements have been recently reported by Highway Games as well as Intergame magazine from UK who was also at the event to cover the show.

Thunderbirds Pinball AGE Show 2018 (resized).JPG
#2630 2 years ago

First machines have started to ship to distributors around the world. Our agents in Austria, UK, Italy, and USA will soon start receiving their machines.

We will post news as soon as possible with updates for the Australian market including goods going to various agents.

#2631 2 years ago

So is TBAG now a gambling machine too?
AGE is predominantly for the gaming ( casino ) industry so people probably wondered what the hell it was.
Would love to see more arcade, pinball in casinos instead of money grabbing horse shit "games."

#2632 2 years ago
Quoted from oldskool1969:

So is TBAG now a gambling machine too?
AGE is predominantly for the gaming ( casino ) industry so people probably wondered what the hell it was.
Would love to see more arcade, pinball in casinos instead of money grabbing horse shit "games."

There is a lot of movement behind the scenes with new venues opening soon that are a mixture of arcade games, with food and gambling. With existing clubs, many are adding mini arcades or going full expansion with bowling lanes, etc...

An example of a recent conversion of club premises into arcade can be seen below;

https://www.highwaygames.com/arcade-news/sydney-kicks-arcade-3974/

#2633 2 years ago
Quoted from highwaygames:

There is a lot of movement behind the scenes with new venues opening soon that are a mixture of arcade games, with food and gambling. With existing clubs, many are adding mini arcades or going full expansion with bowling lanes, etc...
An example of a recent conversion of club premises into arcade can be seen below;
https://www.highwaygames.com/arcade-news/sydney-kicks-arcade-3974/

Yes so you can dump your kids while you lose your weekly grocery money on the one armed bandits

12
#2634 2 years ago
Quoted from highwaygames:

First machines have started to ship to distributors around the world. Our agents in Austria, UK, Italy, and USA will soon start receiving their machines.
We will post news as soon as possible with updates for the Australian market including goods going to various agents.

How about you guys show some courtesy and keep your advertising in your own thread that you've created.
It's bad enough that Homepin have stabbed the pre orderers in the back, but what you guys are doing by advertising them shipping all over the world in this thread is twisting the knife Homepin stabbed us with.

#2635 2 years ago
Quoted from Toads:

Now that homepin has abandoned us and now shipping to Australia is going to be via distributor what you need to do Pete is sell your pin to Highway for your buy price of $5432 and buy one of there's comming in for $6999 inc GST.
As Highway above have stated the importing cost is not cheap, so if you add the GST you have to pay plus the importing cost it might even work out cheaper to purchase via Highway than what you paid 4 odd years ago.

If this works out to be a better option then the kick in the teeth you guys have already received now has a steel toe cap.
Unbelievable ( actually, not really, unfortunately its just another chapter of the same story)

#2636 2 years ago
Quoted from PopBumperPete:

I'm not
just find it interesting that both Mike and otherMike, can never admit to mistakes

Yep, Mike makes the mistakes and DougMike tries to convince everyone that they weren’t mistakes and berates anyone who dares to say anything bad about Mike or TBAG.

#2637 2 years ago

.

#2638 2 years ago
Quoted from Toads:

How about you guys show some courtesy and keep your advertising in your own thread that you've created.
It's bad enough that Homepin have stabbed the pre orderers in the back, but what you guys are doing by advertising them shipping all over the world in this thread is twisting the knife Homepin stabbed us with.

We are trying to manage everyone together, both pre-order customers as well as agents, who both have paid and patiently waiting their goods. Most agents are trying to get their machines for various trade event, and are using aircargo to send their machines to their country. Please note that these agents are also following and reading this thread - its not a promotion, but more to keep everyone updated.

For your current order, we will be reaching out to you today to work out best options.

#2639 2 years ago

We are here to help, please give us a couple of weeks to get every ones orders (agents, Homepin direct, Highway Games direct) into schedules and we will work together to have machines shipping as soon as possible.

#2640 2 years ago

Just to be clear, I looked into pre-ordering this back in the day, and it was very clear that the price did not include shipping/taxes to Australia. I remember costing it and the end result wasn't as big a "bargain" as it first appeared.

Having said that, given the huge delays, Mike would be well advised to just throw the shipping in for the few pre-order customers he has so far let down. Their money helped him establish a business, and they have nothing to show for it.

#2641 2 years ago
Quoted from cooked71:

Just to be clear, I looked into pre-ordering this back in the day, and it was very clear that the price did not include shipping/taxes to Australia. I remember costing it and the end result wasn't as big a "bargain" as it first appeared.

Free shipping has come to the front in the last year and nothing to do with the original ordering.
All pre order buyers were getting a LE topper, something that couldn't be added, as a thank you for believing in him.

But last year, homepin "re opened" the pre order again to new customers(around Pinfest time)
The original Pre order customers were angry that new orders were getting the topper, as we were told they are a Limited edition.

Homepin said "I kept to my word and have only sold them to pre orderers"
At the time we had no idea he would just re open the pre orders to cover his statement.

Homepin said, yes you guys should have something special, and that's when the free shipping talk came about.

Homepin has been sitting on the paperwork to ship ours since May.

#2642 2 years ago

As expected, the free shipping deal is '****GONE****'

Will never buy another HomePin product

-6
#2643 2 years ago
Quoted from PopBumperPete:

As expected, the free shipping deal is '****GONE****'
Will never buy another HomePin product

The "free shipping" deal offered by Homepin stands and is EXACTLY the same as it was when first offered.

(1) For pre-order customers Homepin will ship your machine to an Australian port and pay ALL costs associated with export from China and import to Australia. (you will still have to pay Australian GST and local freight to your destination).
(2) Your machine would travel in a Homepin container under the following circumstances:
(A) as part of a shipment already traveling to an Australian customer
(B) when we have room for your machine in one of these containers

This could mean your machine would travel in a months time or it might be a lot longer than that. I don't know as we currently have NO containers booked for Australia but things like this change daily. That's just normal business.

If you want your machine faster please consider the Highway Games offer or the alternate offers put by Homepin (which also still stand), LCL or air freight.

#2644 2 years ago
Quoted from Homepin:

The "free shipping" deal offered by Homepin stands and is EXACTLY the same as it was when first offered.
(1) For pre-order customers Homepin will ship your machine to an Australian port and pay ALL costs associated with export from China and import to Australia. (you will still have to pay Australian GST and local freight to your destination).
(2) Your machine would travel in a Homepin container under the following circumstances:
(A) as part of a shipment already traveling to an Australian customer
(B) when we have room for your machine in one of these containers
This could mean your machine would travel in a months time or it might be a lot longer than that. I don't know as we currently have NO containers booked for Australia but things like this change daily. That's just normal business.
If you want your machine faster please consider the Highway Games offer or the alternate offers put by Homepin (which also still stand), LCL or air freight.

you still owe me an apology

#2645 2 years ago
Quoted from Homepin:

The "free shipping" deal offered by Homepin stands and is EXACTLY the same as it was when first offered.
(1) For pre-order customers Homepin will ship your machine to an Australian port and pay ALL costs associated with export from China and import to Australia. (you will still have to pay Australian GST and local freight to your destination).
(2) Your machine would travel in a Homepin container under the following circumstances:
(A) as part of a shipment already traveling to an Australian customer
(B) when we have room for your machine in one of these containers
This could mean your machine would travel in a months time or it might be a lot longer than that. I don't know as we currently have NO containers booked for Australia but things like this change daily. That's just normal business.
If you want your machine faster please consider the Highway Games offer or the alternate offers put by Homepin (which also still stand), LCL or air freight.

Actually no, that was not the offer you made on April 24
condition 2 and clauses A and B have just been added, they were not part of your original offer

once again you change the rules according to what suits you

#2646 2 years ago
Quoted from Homepin:

The "free shipping" deal offered by Homepin stands and is EXACTLY the same as it was when first offered.
(1) For pre-order customers Homepin will ship your machine to an Australian port and pay ALL costs associated with export from China and import to Australia. (you will still have to pay Australian GST and local freight to your destination).
(2) Your machine would travel in a Homepin container under the following circumstances:
(A) as part of a shipment already traveling to an Australian customer
(B) when we have room for your machine in one of these containers
This could mean your machine would travel in a months time or it might be a lot longer than that. I don't know as we currently have NO containers booked for Australia but things like this change daily. That's just normal business.
If you want your machine faster please consider the Highway Games offer or the alternate offers put by Homepin (which also still stand), LCL or air freight.

Just get them their games Mike and this all goes away.

-3
#2647 2 years ago
Quoted from pauloz:

Just get them their games Mike and this all goes away.

No problem at all - the deal has ALWAYS been from day ONE that freight and GST is to be paid when the machines are ready to ship.

I have upped that by offering to ship for FREE when there is space in an existing container. This is clear and written in the email sent to all pre-buyers. Highway Games offer to help get machines to Australia is on top of any Homepin offer and not in place of it.

You wouldn't know any of this as you are not a pre-order buyer and I have no idea why you think that any of this has anything to do with you?

It sure beats me?

#2648 2 years ago
Quoted from Homepin:

No problem at all - the deal has ALWAYS been from day ONE that freight and GST is to be paid when the machines are ready to ship.
I have upped that by offering to ship for FREE when there is space in an existing container. This is clear and written in the email sent to all pre-buyers. Highway Games offer to help get machines to Australia is on top of any Homepin offer and not in place of it.
You wouldn't know any of this as you are not a pre-order buyer and I have no idea why you think that any of this has anything to do with you?
It sure beats me?

I have been around this since the beginning, even considered a pre-order myself, and I know more about this than most on here.

You are right, I don’t have a pre order but I do have a strong interest in pinball and don’t like seeing my mates getting shafted and you are not giving these pre order guys a fair cop. Yoy have broken your word more times than I can remember and to be fair, you are doing everything you said you would never do (straight from the JJP thread) and it’s just getting beyond a joke now.

Sort out the people who believed in you in the beginning because they are the ones who funded your pin and like I said, this all goes away.

Broken promises are everywhere but a lot of people expected better of you because you were an Aussie but it seems they are being left behind as you search for more sales.

#2649 2 years ago
Quoted from pauloz:

I have been around this since the beginning, even considered a pre-order myself, and I know more about this than most on here.
You are right, I don’t have a pre order but I do have a strong interest in pinball and don’t like seeing my mates getting shafted and you are not giving these pre order guys a fair cop. Yoy have broken your word more times than I can remember and to be fair, you are doing everything you said you would never do (straight from the JJP thread) and it’s just getting beyond a joke now.
Sort out the people who believed in you in the beginning because they are the ones who funded your pin and like I said, this all goes away.
Broken promises are everywhere but a lot of people expected better of you because you were an Aussie but it seems they are being left behind as you search for more sales.

I can't understand the 'you can't comment because you don't have a horse in the race' rubbish. How many sterns or jjp's does Mike own because he made some big statements on what they do wrong etc. Did he have a jjp horse called maybe the hobbit. I don't think so.

#2650 2 years ago

Every one posting here is a customer or a potential customer posting in the Homepin thread. This is exactly where all of this should be discussed and helps people decide if they want to buy a horse for the race or not. I don’t understand why Mike doesn’t get that or at least act nice in front of potential customers.

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