Quoted from paul_8788:
So what would your expectation be? That Stern ships out hundreds (thousands?) of node boards, pays for all the shipping back and forth, just in case someone may have an issue at some point in the future? Makes no business/monetary sense.
As far as I know, Stern is already replacing boards for free that have failed because of these issues, now they seem to have discovered why there have been failures and have a simple preventative fix that requires someone to lift their playfield and spend 5-10 minutes (less time than people probably spend installing the average mod) and people still bitch.
Sounds like they discovered issues in the field that they didn't find in their testing. Shit happens. As anyone who has any experience in producing hardware or software for mass consumption knows, shit happens all the time.
Amen to this. A lot of the bashing that Stern gets on here is mostly deserved, but in this case it is not, they are doing the right thing here......