Jack will never be accused of being an eloquent speaker.
I think his worst crime here is perhaps believing Jpops version of how things went down. JPOP probably said, "Things were going great, but Pinside panic caused a run on the bank"
Jack is probably sick to death of pointless online criticism. There is a distinction between constructive commentary (IE Aurich's critique of the original playfield) and mindless brand bashing (IE JJP is a pyramid scheme, Stern Sucks, Etc etc)
JJP has benefitted from constructive scrutiny, but I would say both Stern and JJP receive more than their due of bashing.
I think he misspoke on several points. Jpops failure had nothing to do with Pinside criticism or opinion, and I don't think anybody thought they were investing in a start up. I think everybody thought they were paying for, or partially paying for a pinball machine that would surely materialize... With hindsight being what it is, you could call that an ill advised move, but JPOP had a pedigree, and people bought his BS.
Ultimately, I think JPOP did a terrible thing to the pinball community. I'm not sure if he intended to. Many things make it look like it's not simply down to the blunders of a bad business man.
Whereas Jack has done an incredible thing for the Pinball community. He brought us WOZ, and it's looking like Hobbit will arrive in the coming months.
What I do know is this. If we, as a community, continue to pile on, disrespect, mud sling, bash, and generally bad mouth the people in this industry... They will stop coming here. In my opinion, they deserve a modicum of respect, and a degree of reverence.
I'm not defending what Jack said, but I'd rather he speak up, and make a few mistakes, then say nothing.
One possible reaction is, "Jack, I appreciate what you've said about A, B, and C... However, I think your comment D is way off base. This community is passionate and engaged, but we're hardly responsible for JPOPs failures."
To which Jack may respond, "I see your point. I may be filtering what I said through my own lens of frustration about the delays I'm experiencing. I'm working my ass off to deliver a next level pin, and I've got keyboard warriors bashing me for delays beyond my control, calling me a liar, and trashing the company I have put my whole life in to"
I just wish that people were more respectful of each other, and of the people who make these incredible machines. Sadly, JPOP has lost that respect through his colossal failures... But I think we could cut Jack a LITTLE slack.