Quoted from lowepg:Someone will be here soon to offer "geez, mine is flawless after 51 games" as if ONE other persons good experience somehow negates another persons poor experience.
Sorry for your troubles.... its not that you had a problem (it's pinball- there will be problems), but the seemingly uneven level of customer support from JJP.
The excuse-makers will tell you:
"they are too busy making awesome pinball machines to respond, sorry"
or
"they can make the most awesome pinball software in the history of mankind, but somehow, after 5 years, still can't figure out how to use their own ticket system"
or
"please PM your problems to one of their fanboys here, THEY will get your problem solved"
Oy.
Sounds like you have it all figured out. I'm sure the OP appreciated your helpful post.
Did you actually have a point?
Carlyle, IL
