Just brought a Smaug Edition home tonight, my first pin manufactured in the 21st century! The game is HOU, has approximately 1100 plays, and is in like new condition. I immediately set it up in my game room and put 15-20 games on it without issue. By the end of the ~20th game, I had a few beers in me, and decided to start messing with the elaborate JJ game-settings and menus. Since I didn't know what had been changed by the previous owner, I found the "factory reset" option and went for it without hesitation. My slightly impaired thinking was that it would be nice to start fresh, as Jack intended it, and go from there.
Immediately after the reset, I started another game and the ball release coil didn't have enough power to push the ball into the trough, and kept repeatedly cycling. Then Gandoff started yelling at me to get on with it! I opened the coin door and manually pushed the ball out with the coil plunger, and the game played just fine. After that ball drained, the ball release coil would start cycling again and seemingly did not have enough umph to push ball number two into the trough.
Any known issues, and/or fixes for this?
In my mind, and given the circumstances, this "issue" has to be related to the reset I performed. The new software update was previously installed; however, I didn't look to see if the reset wiped it.
Any thoughts/input is appreciated.