Quoted from gamefun29:Thanks for the tips Pinballomatic. I will send this to the boss of the place that has this machine (It's not mine anyway).
Tell him to go over the bottom of the playfield. I had screws laying in the bottom of the cabinet and loose components on the top side of the playfield (the upper pop bumper gate and both hole back stops were floppy loose). As long as he is the first owner hes got a year warranty. If he's unable to figure out the drop target issues tell him to use the online support and request new drop target banks. Theres a hobbit owners thread that has quick links to common issues and their fixes.