Considering Jpop is making very limited quantities and is charging a hell of a lot more, I'd HOPE he's listening!
More impressive would be if Stern learns to start listening (and I'm talking BEFORE deficiencies are exposed).
Quoted from SilverBallz:people speak with their credit cards. clearly the sales have slowed. if they were flooding in, he'd raise the price. after all, he is a businessman.
Or, maybe, enough customers said they felt they should be able to see WOZ before losing out on the preorder discount, and he decided to listen. I mean when the JJP Invisiglass logo issue happened, only a company greedy for money and uncaring about any sort of customer service would give out free replacement sheets of glass.
Oh, wait...