Call 1-800-KICKERS and talk to a person. Email is fine for follow-up, but you need to call first. Good luck. Stay calm and you'll come out ahead in the long run.
(Topic ID: 161795)
Linked Games
Big Game
Stern Electronics, 1980-
Game of Thrones (LE)
Stern, 2015
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Game of Thrones (Premium)
Stern, 2015
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Game Of Thrones (Pro)
Stern, 2015
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Ghostbusters (LE)
Stern, 2016
-
Ghostbusters (Premium)
Stern, 2016
-
Ghostbusters (Pro)
Stern, 2016
-
Metallica (Premium)
Stern, 2013
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FWIW, the inserts in my GOTLE are perfect. I just wanted to dispel the idea that this affects all GOTs. If you got a bad one, I'm sorry. I wish there was an easy fix.
The best way to get a sense of the size of the issue is with a carefully-worded poll. I did one a few months ago asking about out-of-box issues, and I was surprised to see that over 90% had no issues or only minor (easily fixed) issues. I suspect the same would be true of cosmetic issues. It's no consolation to the folks who have the issues, but at least it gives everyone a better sense of the chance that they'll have a problem.
Quoted from TOK:They have cheesy lighting retainers and wiring that look like something from a string of Chinese made Christmas lights.
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