Quoted from o-din:

Last I heard the only thing they were fixin' were pink slips.

Quoted from flashinstinct:

I heard from my distributor that they were only producing 25 games a day when they should have been producing 60-75. If they are handing out pink slips I'm sure it's until they figure out a way to get the line going again. They will be back in full force in no time. If that is actually the case.

Quoted from flashinstinct:

What I've done is put that responsibility into the hands of my distributor. I essentially told him that I would buy his product if he guaranteed me that if I had a ghosting problem (I'm not talking about a sliver of ghosting, something major like more than 4 inserts are ghosting heavily) that he would take care of it. I want it in writing. If he wants to play...then I'll get my money.

Quoted from zr11990:

I was hesitant on sending my money when they wouldn't even fess up to the issues in these games. I hate stern anyway as I think the prices for these shit cheaped out machines are exorbitant. But, yesterday I cancelled my spot for the game. I refuse to pay that kind of cash for a game that might have a ghosting playfields or graining. I don't care if it effects game play or not. Also what will these games be like a few years down the road? No parts available like the W/B games to repair them. Fuck Stern, I'll buy a used game when people start selling them to buy the next must have POS.

Quoted from tacshose:

Forget the Fix my playfield expo shirts, we should just fight to fix the source problem, the lack of manufactor warranty. Stern should provide a written 1 year bumper to bumper parts warranty and 1 year tech support. It would be a start.
As someone that is fully paid on a GB premium, that is an Expo shirt I can wear!

Quoted from OLDPINGUY:

In working with Slimer, Ive shimmed the mech to change the height, but the arc makes it too high.
Ive maxed the height of the arm with the set screw.
What was needed was the ability to raise and lower slimer on his wire.
This could have been achieved with a hollowed out slimer, and instead of a final welded finished point on his bottom, a stop/tube sleeve, with a screw. Anyone could then, as it would be gravity held, pull slimer up the wire to the boom, and adjust the stop at any height.
$.10-$.15 in a part, Slimer hollowed is in the mold, and no one would have these issues.
Even a couple more screws in the VUK....theres 2, that go through the playfield, but only ONE on the other side.
In lieu of me putting a weld spot where needed, Zip ties, are anchoring the VUK.
I needed to tighten rails, and support, only to discover the solution is to shim my rails out by washers, so the playfield wont drop.
Prior to this...it had only about an 1/8" support.
Airballs too, should have been caught, as well.
Maybe not the playfield issue, as many of these got boxed looking fine, and this happened after, But address the individuals one on one who have made their purchase, and have issues.
I hate to say it. I love my Stern Games, I love the guys there, and Gary for freaking almost 40 years.
Killer Art, Killer Title, Killer Game.......just not made to THEIR standards.....
Sad to say, until it changes, I have to be vocal about not buying NIB. Even Email responses now, have failed from service, when they never have in the past, and Im emailing from an active replied communication.
Shame on Stern for treating everyone this way. Yet, games will sell.....Ill have my say at Expo in person, with no replies, and join now the list that reflects this title......"Hey Stern, ARE YOU SERIOUS?!"
Looks like Ill wait until the next title is fully vetted, or spend elsewhere.
I know I worked my hardest to try to never lose or disappoint a customer. It is at this time...not just because of me, but look how long the thread has been active too, to hear nothing for all those affected.
Im still positive, but cant jump up and down about any future release.